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Data Recovery
$125 Flat rate, No Recovery, No Charge!

 AARRRGGH!

You know that sinking feeling as you watch the car door close, just out of reach and you realize your keys are about to be locked inside?  Losing data feels a lot like that.  You click 'OK' to empty the trash on your desktop or repartition the drive.  Or there is the abstract terror when you start your system and it tells you there is no drive present or file not found.

Do not panic, we have recovered from these situations, and even worse!  While not all data will be recovered from all situations, our flat rate service routinely recovers 100% of lost data.

 So you think you lost data...

STOP USING THE MACHINE WITH THE MISSING DATA!!  If you are reading this from the machine with the missing data, write down this number (916) 645-3500, Shut down the system and call us.

Regardless of who you choose for your recovery service, do NOT use the machine at all until the drive is analyzed. 

The number one rule to follow if you think you lost data, is to not write anything more to the effected hard drive! This rule stands true for any data loss situation...

If you have deleted a partition by accident, do not create another partition, just leave it blank.

If you have deleted files from the recycling bin that you realize you need, do not (if possible) save anything to the drive. The reason for this is that hard drives do not actually erase anything, not data or partitions. When you erase a file from the operating system, it is just marked on the drive as having been deleted. When the system needs to store more data on the drive, it will consider files on the drive marked 'deleted' as being empty space, and cheerfully copy over them. If that happens then you're in big trouble.

The same rule applies to partitions.  Partition information just presents the operating system with a way of addressing the space available on the drive.  Like the index of a book, if you wipe out a partition everything from it will seem to be gone.

So if there is no partition information, no data can be read by the operating system. This does not mean that your data it is not there, however, only that your operating system  can't see it.   We can and have recovered data from all the situations above.

What do we do?

If your hard drive is not suffering from severe mechanical or electrical failure, a bit-by-bit, sector-by-sector image is created. Once we have an image of your hard drive, we can work the drive without fear of further data loss.

 

Using proprietary hardware and software processes, we then scan the data and drive for recoverable data.  This process typically takes between 24 and 72 hours, depending on the amount of data, and the condition of the drive itself.

 

We typically recover all recoverable data on the drive and return it on your choice of DVD's or an external drive.  But, we can also return the data on the drive we recovered it from.  But that is not recommended if the drive physically failed, as you may just lose the data again.

 

How about Flash drives or SD RAM?

No problem, we recover data from all sorts of drives.  All with the same guaranty.  No Recovery, No Charge!

 

 What if my data is unrecoverable?

If your drive is so damaged that we cannot recover any data, we will not charge you for the effort.  Please keep in mind that we cannot guarantee that we can recover specific data, but we will make every effort to.

Can I mail in my system or drive?

You sure can, but regardless of data recovery you will be responsible for actual shipping costs.  Just give us a call and we'll get the process going.

RATES

Data recovery per drive............$125.00
Per DVD over 2 disks per drive.....$5.00
Data return drive...............Actual Cost

 
 
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